CollinsFlags.com Shipping Policy
CollinsFlags.com strives to ship your order as quickly as possible. Shipments are made by UPS or mail from the appropriate warehouse. We are willing to work with other carriers upon direct request.
Delivery days are business days from when we ship your order; UPS does NOT deliver on the weekends unless you order special Saturday delivery at extra cost, and only if it's available in your area. Please contact us to arrange special shipping options.
Stock orders are typically shipped in 24 to 48 Hours so please allow 1-2 business days from when you place your order for us to process, package, and ship your order.
Standard shipping times are not guarantees or promises that a product will ship on a specific day. To determine the expected shipping date of your order, please call us at 888-402-3188 for more information.
Please review our shipping options and policies, and plan your purchases accordingly. Due to special package requirements, we may not be able to ship products to certain areas or may be constrained on our shipping options.
For additional details or special shipping requirements, please call Customer Service at 888-402-3188 or email at firstname.lastname@example.org. Customer Service is available from 8 am to 5 pm Eastern, Monday - Friday on normal business days. Shipping is not available on Saturday or Sunday. Saturday delivery is available in some areas.
We strive to ship within two business days. If your product is out of stock, we will attempt to notify you via the contact information that you furnished us. We will not be responsible for expedited shipping due to delay of your order. If you require a specific delivery date, expedited shipping options are highly recommended. Contact us.
Shipments to Hawaii and Alaska will ship by priority mail because UPS offers Air Delivery only at additional cost (request quote). APO address will go by Priority Mail and rates used are actual USPS rates. We will provide notification as to actual costs before shipping if requested.
See our Return Policy here.