Customer Care

We strive to ship every order the same day we receive the order.

A confirmation email will be sent to customers immediately following the placement of an online order at CollinsFlags.com; in addition, a shipping confirmation email will be sent to all online customers as soon as their order ships.

Customer service representatives are always available by phone or email during normal business hours and any questions left after hours (whether by phone or email) will be answered quickly and accurately.

If you can't find the item you want on our website, contact us and we will be happy to find it for you.

More information about our policies:
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