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CollinsFlags.com Customer Care

Almost every product offered on our web site or listed in our catalog ships the same day that we receive the order.

View our Shipping Policy, Return Policy, Privacy Policy.

A confirmation email will be sent to customers immediately following the placement of an online order at CollinsFlags.com; in addition, a shipping confirmation will be sent to all online customers as soon as their order ships.

Customer service representatives are always available by phone or by email during CollinsFlags.com's normal business hours, and any questions left after hours (whether by phone or by email) will be answered quickly and accurately.

If you can't find the product you want on our website, just contact us, and we will be happy to find it for you!

More information about our policies:

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Contact CollinsFlags.com

Our normal business hours are: Mon thru Fri 8 AM to 5 PM EDST. If we are not available when you need service leave a voicemail or email and we will respond to you during regular business hours.

1139 South Baldwin Avenue
Marion, Indiana 46953

Toll Free: 1-800-950-4061
Local: 1-765-662-0037
Fax: 1-765-668-4290


Number of days in transit (shipping days) are ESTIMATES.

In stock orders typically ship 24 to 48 hours after we receive the order.
Orders placed after 2:00 PM on Fridays will not ship until the next business day.
If you need product to be delivered on or before a specific date,
we highly recommend that you Contact Us for expedited shipping options.

We will not be responsible for expedited shipping times due to to unforeseen delays.